FAQ
Frequently asked questions
Clear answers about ongoing partnerships, one-off production and specialist real estate media. Each service page also covers the detail specific to that work.
What is an ongoing media partnership?
It is a repeatable working relationship for the content your business needs every month. We plan the rhythm, run production, edit and organise delivery so your team is not sourcing a new supplier for every brief.
Can we still book a one-off campaign?
Yes. We produce individual campaigns, events, headshots, launches and property packages. If the need becomes recurring, we can turn the successful workflow into an ongoing partnership.
What kinds of businesses do you work with?
Professional services, brands and showrooms, real estate offices, community organisations and government, founders and teams. Clients include PACE Property Agents, Laing + Simmons, Innovative Home Loans, Sydney Fire Studio and government offices.
What happens in the first month of a partnership?
We agree the plan, the approval path and the shoot dates, run the first shoot block, and deliver the first set of finished assets. By the end of month one you have a working library and a rhythm for month two.
How does media for a real estate office work?
It is a monthly content service for real estate offices that need listing and agent content produced consistently. Scope is built around listing volume, participating agents and the office workflow. Property photography stays billed per campaign. See the real estate office page.
Which areas of Sydney do you cover?
We are based in Wareemba in the Inner West and shoot across Sydney, with most work in the Inner West, Eastern Suburbs and Lower North Shore. Travel outside Sydney is quoted in the brief.
Do you shoot on weekends?
Yes. Saturdays are available by arrangement for auctions, open homes, events and launches. Tell us the date when you enquire and we will confirm a time.
How do I book a shoot?
Send what you need, where and when through the contact form, or call. For a property, include the address and access details. We confirm a time, usually within a few hours on business days, and tell you what to have ready.
How do you price your work?
One-off work is scoped around the deliverables, production requirements and turnaround. Ongoing partnerships are shaped around cadence, locations, crew, production mix, usage and how much of the workflow Macourt Media owns. Once that is clear, you receive a tailored written proposal.
How fast do you deliver real estate photos?
Standard listing photos are delivered by 9am the next business day. Video, drone, twilight and larger projects are quoted with their own timeline up front so you know the delivery date before production begins.
What is included with listing photography?
Edited images, a floor plan and delivery through a download portal, with drone, video and staging available on the same shoot. Full detail is on the listing photography page.
How do you keep editing consistent?
Every project runs through the same edit and review workflow. The look, the delivery format and the feedback path are agreed up front and stay the same whoever handles each stage.
Can I book photos, drone and video in one shoot?
Yes. One visit keeps the look consistent, keeps access to a single appointment and brings everything back on one agreed timeline.
Who owns the photos, and how can I use them?
We retain copyright and license the delivered photos and video for the purpose they were produced for, whether that is a listing, a campaign or your own channels. Extended or unrelated use can be arranged separately. Full detail is on the terms page.
Do you work with agencies and property managers?
Yes. We work with principals, sales agents, business development managers and property managers, with volume scheduling and consistent editing across a whole sales team or rent roll. See the real estate office page.
Still have a question?
Tell us what you need now and what needs to happen next. We reply within a few hours on business days.