FAQ
Frequently asked questions
The questions Sydney agents ask us most, about turnaround, coverage, booking and how we work. For questions about a specific service, each service page has its own detail.
How fast do you deliver real estate photos?
Standard listing shoots are edited in-house and delivered by 9am the next business day. Video, floor plans and larger projects are quoted with their own timeline up front so you always know the delivery date before we shoot.
Which areas of Sydney do you cover?
We are based in Wareemba in the Inner West and shoot right across Sydney, with a focus on the Inner West, Eastern Suburbs and Lower North Shore. Wherever the listing is, delivery still lands by 9am the next business day.
Do you shoot on weekends?
Yes. Saturday bookings are available for auctions and weekend open homes. Tell us the date when you enquire and we will confirm a time.
How do I book a shoot?
Send the address, property type and access details through the quote form or give us a call. We confirm a shoot time, usually within a few hours, and tell you what to have ready on the day.
How do you price your work?
Every job is scoped around the property, the deliverables and the turnaround, so you get a clear quote with everything included rather than a surprise later. Request a quote and we will send the detail.
What is included with listing photography?
A standard listing includes up to 14 professionally edited images plus a floor plan, delivered in high-resolution and web-optimised formats through a download portal. Drone, video and virtual staging can be added to the same shoot.
Do you edit in-house or send it offshore?
All editing is done in-house. That is how the 9am next-day turnaround holds without cutting corners, and how the look stays consistent across every job.
Can I book photos, drone and video in one shoot?
Yes. Combining deliverables in a single visit keeps the look consistent, limits property access to one appointment, and everything comes back on the same fast turnaround.
Who owns the photos, and how can I use them?
We retain copyright and license the delivered images to market the specific property they were produced for. Extended or unrelated use can be arranged separately. Full detail is on the terms page.
Do you work with agencies and property managers?
Yes. We work with principals, sales agents, BDMs and property managers, with volume scheduling and consistent editing across a whole rent roll or sales team. See the for-agencies page for how that works.
Still have a question?
Tell us about the property and what you need. We usually reply within a few hours.