LEGAL

    Privacy Policy

    Last updated 29 June 2026

    This policy is a general template provided for transparency. It should be reviewed by a qualified professional before being relied upon as a complete legal document.

    Who we are

    Macourt Media is a real estate photography and videography studio based in the Inner West of Sydney. This policy explains how we handle personal information collected through our website at macourtmedia.com. If you have any questions, contact us at hello@macourtmedia.com.

    What we collect

    We collect the information you choose to provide when you contact us or request a quote. This typically includes:

    • Your name
    • Your email address
    • Your phone number (if you provide it)
    • The details of your enquiry or message

    We also collect anonymous usage data through analytics cookies (see Cookies & analytics below). We do not knowingly collect sensitive information, and we do not require it to provide our services.

    How we use your information

    We use the information we collect to:

    • Respond to your enquiries and provide quotes
    • Arrange and deliver photography and videography work
    • Improve the performance and content of our website
    • Meet our legal and record-keeping obligations

    Disclosure

    We do not sell your personal information. We may share it with trusted service providers who help us operate our business and website, such as Google (analytics) and our email and form-processing tools. These processors only access information to perform services on our behalf, and are required to keep it secure. We may also disclose information where required by law.

    Storage & security

    We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, using secure systems and access controls. We retain information only for as long as it is needed to fulfil the purposes described in this policy or to meet our legal obligations. No method of transmission or storage is completely secure, but we work to safeguard your data at every stage.

    Cookies & analytics

    Our website uses Google Analytics 4 to understand how visitors use the site. This service places cookies on your device and collects anonymised data such as pages viewed and time on site. This helps us improve the website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser settings to refuse cookies.

    Your rights

    Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to access the personal information we hold about you and to ask us to correct it if it is inaccurate or out of date. To make a request, contact us at hello@macourtmedia.com. We will respond within a reasonable time.

    Privacy concerns

    If you have a question or concern about how we handle your personal information, please contact us at hello@macourtmedia.com. We take privacy seriously and will work with you to resolve any issue. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

    Changes to this policy

    We may update this policy from time to time. The latest version will always be available on this page, with the revision date shown above.